Certifyd CSR Manager (CCSRM)
The Certifyd CSR Manager (CCSRM) prepares managers to plan, run and evaluate sponsorship, philanthropy and community relations programmes that are guided by clear policy and accountable for every ringgit spent.
Or start with one core course. It counts toward the CCSRM once you finish it.
This certifies that
Nur Aisyah binti Ahmad, CCSRM
has completed the certification
Certifyd CSR Manager (CCSRM)
CFY-2026-000000
Certifyd CSR Manager (CCSRM) is a Certifyd certification for Corporate Communication professionals in Malaysia, aligned to NOSS Level 5 competency units. You earn it by completing 2 core courses, 4 days in total, live online, each assessed by an online test and a work document. It starts with a free 10-minute online Readiness Check.
- Duration
- 4 days
- Level
- NOSS Level 5
- Price
- From RM 1,980.00
Why earn the CCSRM?
CSR spending without policy, objectives or evaluation looks generous but builds little trust and is hard to justify to the board. Planned programmes with stakeholder input, cultural sensitivity and proper reports build a lasting reputation with the community.
As a CCSRM you can formulate CSR policy, plan and run sponsorship and philanthropy programmes, manage community relations and evaluate and report each programme. This programme focuses on corporate giving and community work, not sustainability compliance.
What will you be able to do as a CCSRM?
The Certifyd CSR Manager (CCSRM) prepares managers to plan, run and evaluate sponsorship, philanthropy and community relations programmes that are guided by clear policy and accountable for every ringgit spent.The Certifyd CSR Manager (CCSRM) brings together 2 core courses, 4 days in total, aligned to NOSS Level 5 competency units. You can start with any core course, and each one counts the moment you pass its online test and work document. When every course is credited, you submit the certification assessment and earn the CCSRM title.
- Formulate CSR policies, implementation procedures and guidelines from the corporate plan
- Plan, run, evaluate and report sponsorship programmes
- Plan and manage philanthropy initiatives with stakeholders and cultural considerations
- Plan, cost and run community relations programmes and analyse participant feedback
- Measure CSR performance gaps and prepare improvement plans and reports
Who is the CCSRM for?
CSR, community and foundation managers
Corporate communication staff who run sponsorships and donations
Managers in companies that support local communities
- Not sure you are ready? The free readiness check shows where you stand before you pay anything.
Which core courses lead to the CCSRM?
Take them in any order, live online. Each one earns its own certificate and transcript.What does the CCSRM cover?
Each unit is a national competency standard.
Corporate Social Responsibility ManagementNational competency unit
CSR Sponsorship & Philanthropy Programme Management2 days: Plan and run sponsorships and philanthropy initiatives that follow CSR policy and show what they achieved.- Community Relations Management2 days: Plan, cost and run community relations programmes that build lasting trust with the communities around you.
How do you earn the CCSRM?
Free Readiness Check first, a verifiable certificate at the end.- Check your readiness, freeTake CSR Readiness Check online. It scores each area and names the core course to take first.
- Finish the core coursesTake 2 core courses in any order, live online. Each one is credited the moment you pass its test and work document.
- Pass the certification assessmentSubmit your certification assessment online. An assessor reviews it and a verifier checks the result. If more evidence is needed, you can resubmit.
- Use your titleReceive your certificate with a QR code and use CCSRM after your name. Anyone can verify it online.
- Go for the JPK microcredentialJoin the one-day in-person Portfolio Development Workshop to organise your evidence, then apply for Microcredential in Corporate Social Responsibility Management through PPT.
- The final assessment opens once every core course is credited and the certification is bought.
Which JPK microcredentials does the CCSRM prepare you for?
Assessed separately through PPT against these units. Certifyd courses help you understand each unit and build the evidence.Microcredential in Corporate Social Responsibility Management
FB-051-5:2014-C05 · Level 5
Prepared by: CSR Sponsorship & Philanthropy Programme Management, Community Relations Management.
Corporate Social Responsibility Management (FB-051-5:2014-C05)
Work activity 1: Manage Sponsorship Program
Performance criteria
- Corporate Social Responsibility policies formulated, corporate strategic plan analyzed, Corporate Social Responsibility policies and Corporate Social Responsibility program implementation procedures developed, and Corporate Social Responsibility guideline established.
- Sponsorship Program Management strategic plan developed, Sponsorship Program Management objectives determined, organizational Sponsorship Program capacity established, Sponsorship Program Management activities determined, programs budget prepared, relevant target groups established, programs timeline determined, program detail prepared, and media selection techniques utilized.
- Sponsorship Program Management performed, Sponsorship Program Management objective observed, approved Sponsorship Program Management plan implementation verified, Sponsorship Program Management resources allocation managed, and sponsorship program management roll-out monitored.
- Sponsorship Program Management evaluated, Sponsorship Program Management performance indicator observed, Sponsorship Program Management performance verified, Sponsorship Program Management performance gaps analyzed, and Sponsorship Program Management improvement plan generated.
- Sponsorship Program Management report prepared, report format, report contents, report objective and report structure and report generation verified.
Related knowledge
- Formulate Corporate Social Responsibility policies formulation.
- Corporate strategic plan analysis.
- Corporate Social Responsibility policies development
- Corporate Social Responsibility program implementation procedures development.
- Corporate Social Responsibility guideline establishment.
- Sponsorship program management strategic plan development.
- Sponsorship program management objectives setting.
- Organizational sponsorship program capacity establishment.
- Sponsorship program management activities determination.
- Programs budget preparation.
- Relevant target groups.
- Programs timeline.
- Program detail formulation.
- Media selection process verification.
- Sponsorship program management
- Sponsorship program management objective.
- Approved sponsorship program management plan implementation.
- Sponsorship program resources allocation.
- Sponsorship program management roll-out.
- Sponsorship program management evaluation.
- Sponsorship program management performance indicator setting.
- Sponsorship program management performance
- Sponsorship program management performance gaps analysis.
- Sponsorship program management improvement plan generation.
- Sponsorship program management
- Report format design.
- Report contents verification
- Report objective
- Sponsorship program management implementation report.
- Sponsorship program management report generation verification.
Work activity 2: Manage Philanthropy Initiatives
Performance criteria
- Philanthropy Initiatives Management policies and procedures formulated, Philanthropy Initiatives Management requirements analyzed, Philanthropy Initiatives Management policies and Philanthropy Initiatives Management procedures developed, and organization’s Philanthropy Initiatives Management guideline manual established.
- Philanthropy Initiatives Management program planning carried out, Philanthropy Initiatives Management planning procedure followed, Philanthropy Initiatives program planning techniques applied, Corporate Strategies analyzed, Philanthropy Initiatives Management objectives determined, Philanthropy Initiatives Management program, Philanthropy Initiatives Management activities, Philanthropy Initiatives Management resources allocation, Philanthropy Initiatives Management time frame and Philanthropy Initiatives Management plan generation verified.
- Philanthropy Initiatives implementation managed, Philanthropy Initiatives Management program determined, Philanthropy program stakeholders, Philanthropy Initiatives resources preparation and Philanthropy Initiatives Management program implementation procedure verified, cultural and ceremony requirements considerations reviewed, Philanthropy Initiatives Management publicity activities managed and participants feedback analysis conducted.
- Philanthropy Initiatives Management program evaluated, Philanthropy Initiatives Management program evaluation procedure followed, Philanthropy Initiatives Management program evaluation techniques applied, Philanthropy Initiatives Management performance indicator determined, evaluation related information, Philanthropy Initiatives Management performance and Philanthropy Initiatives performance gap analysis verified, Philanthropy Initiatives Management program improvement plan reviewed and PR Philanthropy Initiatives Management program improvement plan endorsed.
- Philanthropy Initiatives Management report reviewed, Philanthropy Initiatives reporting procedure verify, Philanthropy Initiatives Management report format and Philanthropy Initiatives Management reporting structure checked, Philanthropy Initiatives Management report contents and report graphics and tables reviewed, and Philanthropy Initiatives Management report generation verified.
Related knowledge
- Philanthropy Initiatives Management policies and procedures formulation.
- Philanthropy Initiatives Management requirements analysis.
- Philanthropy Initiatives Management policies development.
- Philanthropy Initiatives Management procedures development
- Organization’s Philanthropy Initiatives Management guideline manual establishment.
- Philanthropy Initiatives Management program planning
- Philanthropy Initiatives Management program planning procedure
- Philanthropy Initiatives Management program planning techniques.
- Corporate Strategies analysis
- Philanthropy Initiatives Management objectives
- Philanthropy Initiatives Management program verification.
- Philanthropy Initiatives Management activities verification.
- Philanthropy Initiatives Management resources allocation verification.
- Philanthropy Initiatives Management time frame verification.
- Philanthropy Initiatives Management plan generation verification.
- Philanthropy Initiatives Management implementation.
- Philanthropy Initiatives program
- Philanthropy program stakeholders verification.
- Philanthropy Initiatives resources preparation verification.
- Philanthropy Initiatives program implementation procedure
- Cultural and ceremony requirements considerations.
- Philanthropy Initiatives publicity activities management.
- Participants feedback analysis
- Philanthropy Initiatives Management program evaluation
- Philanthropy Initiatives program evaluation procedure
- Philanthropy Initiatives Management program evaluation techniques.
- Philanthropy Initiatives Management performance indicator
- Evaluation related information verification.
- Philanthropy Initiatives Management performance verification.
- Philanthropy Initiatives Management performance gap analysis verification.
- Review Philanthropy Initiatives Management program improvement plan.
- Endorse PR Philanthropy Initiatives Management program improvement plan.
- Philanthropy Initiatives Management report review
- Philanthropy Initiatives Management reporting procedure verification.
- Philanthropy Initiatives Management report format
- Philanthropy Initiatives Management reporting structure
- Philanthropy Initiatives Management report contents review
- Report graphics and tables review
- Philanthropy Initiatives Management report generation verification.
Work activity 3: Manage Community Relations
Performance criteria
- Community Relations Management policies and procedures formulated, Community Relations Management requirements analyzed, Community Relations Management policies and Community Relations Management procedures developed and organization’s Community Relations Management guideline manual established.
- Community Relations Management program planning carried out, Community Relations Management program planning procedure followed, Community Relations Management program planning techniques applied, Corporate Strategies analyzed, Community Relations Management program objectives determined, Community Relations Management program costing verified, Community Relations Management program and Community Relations Management activities verified, Community Relations Management program budget prepared, Community Relations Management resources allocation, Community Relations Management time frame and Community Relations Management plan generation verified.
- Community Relations Management implementation managed, Community Relations Management program determined, Community Relations Management program stakeholders, Community Relations Management resources preparation and Community Relations Management program implementation procedure verified, cultural and ceremony requirements considerations reviewed, Community Relations Management publicity activities managed and participants feedback analysis conducted.
- Community Relations Management program evaluation reviewed, Community Relations Management performance indicator determined, evaluation related information, Community Relations Management performance, and Community Relations Management performance gap analysis verified, Community Relations Management program improvement plan reviewed, and PR Community Relations Management program improvement plan endorsed.
- Community Relations Management report reviewed, Community Relations Management reporting procedure verified, Community Relations Management report format and Community Relations Management reporting structure checked, Community Relations Management report contents and report graphics and tables reviewed, and Community Relations Management report generation verified.
Related knowledge
- Community Relations Management policies and procedures formulation,
- Community Relations Management requirements analysis.
- Community Relations Management policies development.
- Community Relations Management procedures development.
- Organization’s Community Relations Management guideline manual establishment.
- Community Relations Management program planning,
- Community Relations Management program planning procedure.
- Community Relations Management program planning techniques.
- Corporate Strategies analysis.
- Community Relations Management program objectives
- Community Relations Management program costing verification.
- Community Relations Management program verification
- Community Relations Management activities verification.
- Community Relations Management program budget preparation.
- Community Relations Management resources allocation verification.
- Community Relations Management time frame verification.
- Community Relations Management plan generation verification.
- Community Relations Management implementation
- Community Relations Management program
- Community Relations Management program stakeholders verification.
- Community Relations Management resources preparation verification.
- Community Relations Management program implementation procedure verification.
- Cultural and ceremony requirements considerations
- Community Relations publicity activities management.
- Participants feedback analysis
- Community Relations Management program evaluation review.
- Community Relations performance indicator
- Evaluation related information
- Community Relations performance verification.
- Community Relations performance gap analysis verification.
- Community Relations Management program improvement plan review.
- PR Community Relations Management program improvement plan endorsement.
- Community Relations Management report review.
- Community Relations Management reporting procedure verification.
- Community Relations Management report format
- Community Relations Management reporting structure
- Community Relations Management report contents.
- Report graphics and tables review.
- Community Relations Management report generation verification.
Source: FB-051-5:2014 Public Relations Management. Assessed separately through PPT; Certifyd does not award the microcredential.
Where do you start?
Ten minutes, free, no sign-up.CSR Readiness Check is the free online Readiness Check for this certification. In about 10 minutes it scores each area of the job and names the core course that closes your biggest gap. No sign-up to see your result.
Start with the free readiness check, then one core course. You get a certificate for that course straight away, and it stays credited toward the CCSRM whenever you continue.
How much does the CCSRM cost?
Live classes by date, then the assessment.Book each core course by date, then pay for the certification assessment that awards your title. No subscription, no hidden fees.
That is 2 core courses and a final assessment, 4 days of training in total, ending in a title you keep.
Live class
A MITE trainer on set dates, live online. The Certifyd Trainer programme runs in person.
From RM 990.00
- Duration
- 4 days
Assessment and certificate
Your Certifyd certification assessment and certificate. Core courses are booked by date.
RM 1,980.00
Which other Corporate Communication certifications are there?
Same track, another title.Frequently asked questions.
Short answers to what people ask first.How long does the CCSRM take?
The 2 core courses add up to 4 days of classes, live online. Each course ends with an online test and a work document.
Is the CCSRM aligned to NOSS?
Yes. It is a Certifyd certification aligned to NOSS Level 5 competency units. The certificate is issued by Certifyd by MITE, not by a government body.
Can I take one core course first?
Yes. Each core course is sold on its own with its own certificate, and it counts toward the CCSRM when you continue.
Where do the classes run?
Core courses run live online with a MITE trainer, so you can join from anywhere in Malaysia. The optional one-day Portfolio Development Workshop is in person.
How much does it cost?
The current live class prices are shown above. If a price is not published yet, it shows price on request.
Is the CCSRM recognised by employers?
The CCSRM is a Certifyd certification, aligned to NOSS Level 5 competency units. Each employer decides what it accepts, so the certificate makes checking easy: it names the units behind it, each course comes with a transcript, and any employer can verify it online in seconds.
How are you assessed?
Each core course ends with an online knowledge test (multiple choice) and a performance task: you produce a real work document. When every course is credited, you submit your certification assessment online, an assessor reviews it and a verifier checks the result. There is no oral test.
Can my employer pay for the CCSRM?
Yes. When you enrol, choose My employer will sponsor me. We make a private link you send to HR, and they pay by invoice. Teams can ask for a quote on the For companies page.
When do I sit the assessments?
At the end of each core course, then the certification assessment once every course is credited. The live classes run on the dates you choose.
Does the CCSRM lead to a JPK microcredential?
It prepares you for one. The JPK microcredential (Penyata Pencapaian) is assessed separately through PPT, recognition of prior achievement, against the same units. Your course certificates and transcripts become portfolio evidence, and the one-day in-person Portfolio Development Workshop helps you organise it. Certifyd does not award the microcredential.
Ready to become a CCSRM?
Enrol in the full certification, or take the free readiness check and start with one course.
Or start with one core course. It counts toward the CCSRM once you finish it.