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Certifyd
SupervisoryCore Course

Supervisory Planning, Team Coaching & Communication

Organise your unit's work and people, coach the team and communicate clearly in briefings, writing and meetings.

2 days

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.

A supervisor briefing a small team on an operations floor, clipboard in hand

Supervisory Planning, Team Coaching & Communication is a 2-day Supervisory core course in Malaysia that counts toward the Certifyd Supervisor (CSV) certification. It runs live on scheduled dates, live online, and ends with an online test and a work document. It is aligned to the NOSS competency unit Work Organising.

Duration
2 days
Price
From RM 990.00

Why does this skill matter?

Lead the team you used to be part of.

Many supervisors are promoted because they were good at the job, not because anyone taught them to lead. Without planning, coaching, clear communication and fair handling of discipline, small problems turn into missed targets, accidents and resignations.

What will you be able to do after this course?

Supervisory Planning, Team Coaching & Communication is one of the core courses for the Certifyd Supervisor (CSV). It focuses on one part of the job, supervisory planning, team coaching & communication, and is aligned to the competency unit Work Organising. Finish it in a live class, pass the online test and the work document, and you receive a Certifyd certificate with a transcript of the units covered, credited toward the CSV.

  • Set work targets and workflow, prepare the work schedule and arrange unit manpower
  • Brief subordinates, control unit inventory, monitor progress and write an operation report
  • Identify team competency needs, conduct staff training and maintain team cooperation
  • Prepare a staff performance report
  • Handle staff briefings, prepare written correspondence and coordinate meetings

Who is this course for?

  • Newly promoted supervisors and team leaders
  • Senior staff preparing for a supervisory role
  • Managers who want one standard for every supervisor

Which format suits you?

Live with a MITE trainer, live online.
  • Choose live if you learn best by asking questions, want a fixed date in your calendar, or your employer prefers attendance records.
  • Both formats lead to the same certificate and the same credit toward the certification.

Live class

A MITE trainer on set dates, live online. The Certifyd Trainer programme runs in person.

Duration
2 days
Price
RM 990.00

Same Certifyd micro-credential and unit credit in either format.

Dates coming soon

What is available right now?

  • Live: dates on request. Ask us to schedule a class for your team.
A professional joining a live online class from a quiet home office with a headset and notebook

What does your transcript list?

Your course certificate comes with a transcript of these NOSS or NCS units and work activities. It is evidence you can use for a JPK microcredential through PPT.
  • Work OrganisingNCS-002:2017-C01
    • Identify work activities information and requirements
    • Prepare work schedule
    • Arrange unit manpower
    • Execute subordinate briefing
    • Control inventory
    • Monitor work progress
    • Generate operation report
  • Team Competency EnhancementNCS-002:2017-C02
    • Identify team competency enhancement requirements
    • Conduct staff training
    • Maintain team cooperation
    • Generate staff performance report
  • Effective Communication HandlingNCS-002:2017-C04
    • Identify effective communication requirements
    • Handle staff briefing
    • Prepare written correspondence
    • Coordinate meeting

How does the course work?

Learn it, practise it, show it.
  1. Choose a class date and pay online in RM. Your seat is held while you pay.
  2. Learn with a MITE trainer on your date, live online.
  3. Complete the course by attending every live day.
  4. Receive your Certifyd certificate with a QR code. The course is credited toward Certifyd Supervisor (CSV) at once.

What do you get?

Pay per course in RM. No subscription.
  • A Certifyd certificate for this course, with a unique code and QR
  • Credit toward Certifyd Supervisor (CSV), so you never repeat this course
  • Teaching in English or Bahasa Malaysia
  • A MITE trainer who answers your questions on the day

Which certification does this course count toward?

Finish this course and it already counts. You never repeat it.

This course is one of the core courses for the Certifyd Supervisor (CSV). Finish it and you are already part of the way to a post-nominal title.

  • Work Organising, mapped to the national competency unit.
  • Same Certifyd micro-credential and unit credit in either format.

How does the path to a certification work?

Start free. Pay one course at a time.

Can you train your whole team?

In-house classes or seats per course. Tell us the headcount, we send a quote.

We run this course as a private class for your team only, at your premises, at a MITE centre or live online, on dates that suit you. Smaller teams can take seats on a public class. Tell us your headcount and we reply with a quote.

Build the next skill in the same track.

Frequently asked questions.

Short answers to what people ask first.

How long is Supervisory Planning, Team Coaching & Communication?

It runs for 2 days as a live class, live online.

What is the difference between the live and online formats?

Every class has a MITE trainer and runs on set dates, live online. You finish with an online test and a work document, and your certificate lists the units and work activities covered.

What certificate do I get?

You receive a Certifyd certificate for this course with a unique code and QR, which anyone can verify online. A core course also counts toward its certification.

How much does it cost?

The current live class price is shown above. If a price is not published yet, it shows price on request.

Do I need experience before taking Supervisory Planning, Team Coaching & Communication?

It suits people who already do this work or are about to. If you are unsure, take the free readiness check for the certification first. It shows whether this course is the right place to start.

Is Supervisory Planning, Team Coaching & Communication HRD Corp claimable?

Not at the moment. Only courses HRD Corp has approved are claimable, and each approved course says so on its page. Your employer can still pay for it directly.

What if I cannot attend my live date?

Contact us before the class and we will tell you your options, such as moving to another date where seats are open.

Ready to start Supervisory Planning, Team Coaching & Communication?

Pick a live date. You leave with a certificate, a transcript of the units covered and credit toward Certifyd Supervisor (CSV).

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.