Skip to content
Human Resource ManagementCore Course

Protection Schemes & Benefit Administration

Administer SOCSO and EPF for employer and employees: registration, contributions, benefit claims and withdrawals.

3 days

Pay per course in RM. No subscription.

Two HR professionals reviewing a staff plan together in a glass-walled meeting room

Protection Schemes & Benefit Administration is a 3-day Human Resource Management core course in Malaysia that counts toward the Certifyd Social Security Administrator (CSSA) certification. It runs live on scheduled dates, live online, and ends with an online test and a work document. It is aligned to the NOSS competency unit Social Security Protection Schemes & Benefits Administration.

Duration
3 days
Price
From RM 1,490.00

Why does this skill matter?

Run hiring, pay structures, benefits, employee relations and separation to the national standard, so HR decisions hold up when they are questioned.

Employees rely on HR when they claim after an injury, a job loss or at retirement. Wrong registrations or late contributions can leave them without cover and the employer exposed.

What will you be able to do after this course?

Protection Schemes & Benefit Administration is one of the core courses for the Certifyd Social Security Administrator (CSSA). It focuses on one part of the job, protection schemes & benefit administration, and is aligned to the competency unit Social Security Protection Schemes & Benefits Administration. Finish it in a live class, pass the online test and the work document, and you receive a Certifyd certificate with a transcript of the units covered, credited toward the CSSA.

  • Explain SOCSO protection schemes, benefit types, contribution rates and claim procedures
  • Register employer and employees with SOCSO and check contribution status and amounts
  • Prepare the employer's accident report and support employee claims
  • Administer employee EPF contributions, nominations and withdrawal procedures
  • Carry out employer EPF registration and contribution
  • Administer voluntary EPF contributions and withdrawals

Who is this course for?

  • HR and payroll staff who handle statutory matters
  • HR managers and employee relations staff
  • SME admin staff who manage employee contributions

Which format suits you?

Live with a MITE trainer, live online.
  • Choose live if you learn best by asking questions, want a fixed date in your calendar, or your employer prefers attendance records.
  • Both formats lead to the same certificate and the same credit toward the certification.

Live class

A MITE trainer on set dates, live online. The Certifyd Trainer programme runs in person.

Duration
3 days
Price
RM 1,490.00

Same Certifyd micro-credential and unit credit in either format.

Dates coming soon

What is available right now?

  • Live: dates on request. Ask us to schedule a class for your team.
A professional joining a live online class from a quiet home office with a headset and notebook

What does your transcript list?

Your course certificate comes with a transcript of these NOSS or NCS units and work activities. It is evidence you can use for a JPK microcredential through PPT.
  • Social Security Protection Schemes & Benefits AdministrationNCS-012:2020-U02
    • Administer employee contribution and benefits
    • Carry out employer contribution and responsibilities
  • Employees Provident Fund Schemes & Benefits AdministrationNCS-012:2020-U03
    • Administer employee EPF contribution and withdrawal
    • Carry out employer EPF contribution
    • Administer voluntary EPF contribution and withdrawal

How does the course work?

Learn it, practise it, show it.
  1. Choose a class date and pay online in RM. Your seat is held while you pay.
  2. Learn with a MITE trainer on your date, live online.
  3. Complete the course by attending every live day.
  4. Receive your Certifyd certificate with a QR code. The course is credited toward Certifyd Social Security Administrator (CSSA) at once.

What do you get?

Pay per course in RM. No subscription.
  • A Certifyd certificate for this course, with a unique code and QR
  • Credit toward Certifyd Social Security Administrator (CSSA), so you never repeat this course
  • Teaching in English or Bahasa Malaysia
  • A MITE trainer who answers your questions on the day

Which certification does this course count toward?

Finish this course and it already counts. You never repeat it.

This course is one of the core courses for the Certifyd Social Security Administrator (CSSA). Finish it and you are already part of the way to a post-nominal title.

  • Social Security Protection Schemes & Benefits Administration, mapped to the national competency unit.
  • Same Certifyd micro-credential and unit credit in either format.

How does the path to a certification work?

Start free. Pay one course at a time.

Can you train your whole team?

In-house classes or seats per course. Tell us the headcount, we send a quote.

We run this course as a private class for your team only, at your premises, at a MITE centre or live online, on dates that suit you. Smaller teams can take seats on a public class. Tell us your headcount and we reply with a quote.

Build the next skill in the same track.

Frequently asked questions.

Short answers to what people ask first.

How long is Protection Schemes & Benefit Administration?

It runs for 3 days as a live class, live online.

What is the difference between the live and online formats?

Every class has a MITE trainer and runs on set dates, live online. You finish with an online test and a work document, and your certificate lists the units and work activities covered.

What certificate do I get?

You receive a Certifyd certificate for this course with a unique code and QR, which anyone can verify online. A core course also counts toward its certification.

How much does it cost?

The current live class price is shown above. If a price is not published yet, it shows price on request.

Do I need experience before taking Protection Schemes & Benefit Administration?

It suits people who already do this work or are about to. If you are unsure, take the free readiness check for the certification first. It shows whether this course is the right place to start.

Is Protection Schemes & Benefit Administration HRD Corp claimable?

Not at the moment. Only courses HRD Corp has approved are claimable, and each approved course says so on its page. Your employer can still pay for it directly.

What if I cannot attend my live date?

Contact us before the class and we will tell you your options, such as moving to another date where seats are open.

Ready to start Protection Schemes & Benefit Administration?

Pick a live date. You leave with a certificate, a transcript of the units covered and credit toward Certifyd Social Security Administrator (CSSA).

Pay per course in RM. No subscription.