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Certifyd
Office AdministrationCore CourseNOSS Level 4

Office Policies & Procedures Development

Work out which office policies are needed and plan how they will be administered.

2 days

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.

An office administrator organising files at a bright reception counter

Office Policies & Procedures Development is a 2-day Office Administration core course in Malaysia that counts toward the Certifyd Office Policies Administrator (COPA) certification. It runs live on scheduled dates, live online, and ends with an online test and a work document. It is aligned to the NOSS competency unit Office Policies Administration.

Duration
2 days
Level
NOSS Level 4
Price
From RM 990.00

Why does this skill matter?

Run the office so nothing depends on one person's memory: vendors, assets, stock, policies, projects, staff development and the digital tools behind them.

Policies that are unclear, outdated or never communicated lead to inconsistent decisions, disputes and findings at audit. Someone has to plan the rollout, check that it is working and report the gaps.

What will you be able to do after this course?

Office Policies & Procedures Development is one of the core courses for the Certifyd Office Policies Administrator (COPA). It focuses on one part of the job, office policies & procedures development, and is aligned to the competency unit Office Policies Administration. Finish it in a live class, pass the online test and the work document, and you receive a Certifyd certificate with a transcript of the units covered, credited toward the COPA.

  • Determine office policy requirements against the SOP, OSHA, HACCP or ISO needs that apply
  • Map the workflow for administering office policies
  • Prepare a policy administration checklist in a consistent format
  • Name authorised personnel and plan the implementation schedule

Who is this course for?

  • Office administrators and managers
  • HR and admin executives who own policies
  • Compliance and ISO coordinators

Which format suits you?

Live with a MITE trainer, live online.
  • Choose live if you learn best by asking questions, want a fixed date in your calendar, or your employer prefers attendance records.
  • Both formats lead to the same certificate and the same credit toward the certification.

Live class

A MITE trainer on set dates, live online. The Certifyd Trainer programme runs in person.

Duration
2 days
Price
RM 990.00

Same Certifyd micro-credential and unit credit in either format.

Dates coming soon

What is available right now?

  • Live: dates on request. Ask us to schedule a class for your team.
A professional joining a live online class from a quiet home office with a headset and notebook

What does your transcript list?

Your course certificate comes with a transcript of these NOSS or NCS units and work activities. It is evidence you can use for a JPK microcredential through PPT.
  • Office Policies AdministrationFB-025-4:2012-C05
    • Identify office policies administration requirements
    • Plan office policies administration

How does the course work?

Learn it, practise it, show it.
  1. Choose a class date and pay online in RM. Your seat is held while you pay.
  2. Learn with a MITE trainer on your date, live online.
  3. Complete the course by attending every live day.
  4. Receive your Certifyd certificate with a QR code. The course is credited toward Certifyd Office Policies Administrator (COPA) at once.

What do you get?

Pay per course in RM. No subscription.
  • A Certifyd certificate for this course, with a unique code and QR
  • Credit toward Certifyd Office Policies Administrator (COPA), so you never repeat this course
  • Teaching in English or Bahasa Malaysia
  • A MITE trainer who answers your questions on the day

Which certification does this course count toward?

Finish this course and it already counts. You never repeat it.

This course is one of the core courses for the Certifyd Office Policies Administrator (COPA). Finish it and you are already part of the way to a post-nominal title.

  • Office Policies Administration, mapped to the national competency unit.
  • Same Certifyd micro-credential and unit credit in either format.

How does the path to a certification work?

Start free. Pay one course at a time.

Can you train your whole team?

In-house classes or seats per course. Tell us the headcount, we send a quote.

We run this course as a private class for your team only, at your premises, at a MITE centre or live online, on dates that suit you. Smaller teams can take seats on a public class. Tell us your headcount and we reply with a quote.

Build the next skill in the same track.

Frequently asked questions.

Short answers to what people ask first.

How long is Office Policies & Procedures Development?

It runs for 2 days as a live class, live online.

What is the difference between the live and online formats?

Every class has a MITE trainer and runs on set dates, live online. You finish with an online test and a work document, and your certificate lists the units and work activities covered.

What certificate do I get?

You receive a Certifyd certificate for this course with a unique code and QR, which anyone can verify online. A core course also counts toward its certification.

How much does it cost?

The current live class price is shown above. If a price is not published yet, it shows price on request.

Do I need experience before taking Office Policies & Procedures Development?

It suits people who already do this work or are about to. If you are unsure, take the free readiness check for the certification first. It shows whether this course is the right place to start.

Is Office Policies & Procedures Development HRD Corp claimable?

Not at the moment. Only courses HRD Corp has approved are claimable, and each approved course says so on its page. Your employer can still pay for it directly.

What if I cannot attend my live date?

Contact us before the class and we will tell you your options, such as moving to another date where seats are open.

Ready to start Office Policies & Procedures Development?

Pick a live date. You leave with a certificate, a transcript of the units covered and credit toward Certifyd Office Policies Administrator (COPA).

Choose a formatTraining a team? Get a quote

Pay per course in RM. No subscription.